Client
Kiko is an Italian brand that is a leader in the global cosmetics industry.
Goal
Make the Customer Experience unique in the KIKO MAXI-stores by enhancing the features of the KIKOiD product range through a blend of User Experience, 3D, and robotics.
Project
Creation of the KikoiD App, which allows customers to view the product in a perfect 3D reproduction, zoom in, move, and manipulate it on the touch screen while customizing it to their liking. Customers can choose from the KIKOiD product range, modify the colors of the caps, texts, and icons. The app integrates with an ABB robot that in real-time takes the product from the customer's hands and personalizes it with a laser, adding the chosen words and images.
Result
Support for the sales of the products in the range featured in the initiative at KIKO MAXI-stores and enhanced social visibility through customer engagement and the involvement of influencers.
